We will be closed for the Christmas period from Tuesday 24th December 2024 to Wednesday 1st January 2025. We will resume normal hours from Thursday 2nd January.
Please note that Laverty pathology will also be closed during this time. Pathology collectors will operate reduced hours from 7.30am to 3.30pm from 2nd to 10th January. Normal hours will commence thereafter from 11th January.
We will be closed for the October Labor day long weekend from Saturday 5th October 2024 to Monday 7th October 2024 and will reopen on Tuesday 8th October 2024. The co-located Laverty pathology collection centre will also be closed.
We will be closed from Friday 29th March to Monday 1st April. We will reopen 8am on Tuesday 2nd April.
Looking after our young patients is very important to us. We take great joy in looking after our babies and young families. Our practice has 8 doctors that have the additional qualification of Diploma of Child Health. Our four nurses have all completed a post graduate immunisation course. We have a purpose built vaccination room and a separate children’s play area. In order to allow enough time for a comprehensive developmental check, our immunisation appointments are designed to give 30 minutes with the registered nurse as well as time with the GP. As a team they administer the vaccination together.
Updated 7th December 2023
One of the fundamentals of quality and safety in healthcare is to embed a strategy for continuous quality improvement and to never stop trying to become better. As part of our service, accountability and commitment to you, we believe that we should continuously look to improve and build on the service that we provide.
We want to make sure that the care we provide to the individual, as well as all of our practice population, is effective, evidence based, safe and focuses on prevention as well as illness.
We do this by measuring what we do, including measurements based around the experience of our patients, what our patients report about their health, as well as health and prevention measures on our population of patients. We have set up a dashboard of performance on this website. By using and tracking these measures, and by discussing these issues at […]
If you are unsure whether a podiatrist can help you please feel free to ask your GP, nurse, or team.
The typical duration for appointments is 30 minutes, however this can vary depending on the condition(s). Matthew will always try to stay on time. Matthew always begins with a chat to gather a comprehensive history and an understanding of your mutual goals. Then comes any necessary assessments or treatments. Often, […]
This page displays a summary of the measures in our quality improvement efforts. Please refer to the specific sections for more detail. We prefer to use “run charts” to display this information, as it is the best way to display change over time and to best identify efforts that have and haven’t worked. All measures take into account “active patients” – that is patients who have attended the practice at least three times in 2 years. We will set goals for our improvement efforts in due course. Please do not hesitate to contact us if you require any information.
Click on the graphs to enlarge.
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As your medical home, we want to stay in touch about all aspects of your health and well being.
In order to help us stay informed about any vaccine side effects, we are now now using SmartVax, a real-time vaccine safety monitoring program using SMS technology.
Find out more about how you can keep us informed by using SmartVax.
Click on the image to the right to enlarge.
Hills Family General Practice
Shop 10/6 Victoria Avenue
Castle Hill NSW 2154
Phone: 02 88500488
