Telehealth has played an important role in ensuring the continuity of care during the COVID-19 pandemic and offered greater flexibility.
However, Telehealth is not suitable for everything. Your safety is paramount, and hence Telehealth is not possible if we need to examine you or see you in person. Your doctor and our team will help you make that decision.
Examples of consultations that may be suitable for Telehealth include such things as:
General advice about minor ailments such as colds and sore throat
Routine prescriptions and referrals
Preventative health advice
Follow up where suitable and informed by your doctor
Care plans and other consultations for helping you manage your chronic health problems that do not need a physical examination
Examples of consultations that are NOT suitable for Telehealth include:
Please ring 8850 0488 for to cancel your appointment.
Please cancel the appointment at least 2 hours before your scheduled arrival. You can do this on the app, or call us at the practice. A charge of $50 may apply if you do not arrive at the surgery for your appointment. We understand that emergencies occur so please let us know if that is the case.