As your chosen general practice team, we will provide, build on and improve the following services to you:
If you choose to register with us, we will expand bulk billing to students aged between 16 and 21 years of age (inclusive) who are studying and not working full time. (Please note some proof of your education status may be required).
We will also continue to bulk bill patients aged 70 and over who are registered with us in MyMedicare.
As detailed in our fees policy, the bulk bill incentive currently helps us continue to bulk bill eligible patients who have a health care card, pension card, those under 16 years of age, and commonwealth senior card holders.
Also, a reminder to all our registered patients to talk to us and let us know if you are experiencing financial difficulties, so that we can tailor our fees (or bulk bill) on an individual basis.
We know that you can’t predict when you become unwell. If you need an urgent appointment, please call us, speak to our reception and/or nursing team, and mention you are registered with us in MyMedicare. We will do our best to fit you in with one of our GPs or nurses as soon as possible, either in person or telehealth (where appropriate). We already do this for our regular patients, but registration will help us tailor this service to our registered patients.
A Medicare rebate for telephone consultations that last over 20 minutes is only available for patients who are registered with MyMedicare. Please note that these telephone consultations will be billed in accordance with our fees and billing policy.
The Commonwealth government has recently tripled the bulk bill incentive for long video and telephone appointments. This increase only applies to patients who fit bulk billing incentive eligibility and who are also registered patients. If you register with us and are eligible for the bulk billing incentive, we will continue to bulk bill you for these services.
As an extra service to our regular patients, we have set up a system that allows you to easily request repeat referrals or prescriptions. After a clinical assessment and acceptance of your request, a GP in the practice will call you for a short bulk billed telephone consultation to check and provide you with the referral or prescription. For more information, please visit our online ordering webpage. Over time, this service will only be available for our registered patients.
