For in-person visits, your Medicare rebate can be processed in one of three ways:

  1. If you have a physical savings or cheque card, an instant Medicare rebate can be claimed at the time of payment. This method of rebate is only available for consultations, and not for procedures.
  2. If you do not have a physical savings card and your Medicare account is linked to your personal bank account, we can send an online claim to Medicare on your behalf.  Your rebate should generally be paid to your account within 72 hours.  If you need to check or change your bank account details, please visit Medicare online via myGov, or use the Express Plus Medicare mobile app.
  3. If you want to claim the rebate yourself, upload a copy of the payment invoice via the Medicare online portal, or use the Express Plus Medicare mobile app.

For telephone and video consultations, we recommend you check your Medicare account within 72 hours of payment, and upload a copy of the payment invoice if your rebate has not been processed.  Payment invoices are automatically emailed upon payment.